GDPR Compliance Statement

At Help me Fix Ltd ("we," "us," or "our"), we are committed to protecting your personal data and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we uphold the principles of data protection and your rights as a data subject.

Help me Fix Ltd is a company registered in England and Wales. We provide diagnostic and video triage solutions, including AI-powered tools and access to remote engineer networks.

For any questions or concerns about this GDPR compliance statement, you can contact us:

Data Protection Principles

Under GDPR, we follow these key principles:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimisation
• Accuracy
• Storage limitation
• Integrity and confidentiality (security)
• Accountability

Your Rights Under GDPR

Under GDPR, you have the following rights:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

Our GDPR Compliance Measures

We have implemented the following measures to ensure GDPR compliance:

• Appointed a Data Protection Officer (DPO)
• Implemented data protection policies and procedures
• Regular staff training on data protection
• Data protection impact assessments
• Technical and organisational security measures
• Data processing agreements with third parties
• Regular audits and reviews