White Label Resident Facing Video Triage App

Connect residents in seconds, not minutes with our white label, download free, resident app

Connect residents instantly with our white-label, download-free Resident App. Utilising smart routing, video and AI-driven features, it ensures efficient communication and fast issue resolution. Enhance your property management experience with seamless, real-time support for residents.

White Label Resident Facing Video Triage App

Connect residents in seconds, not minutes with our white label, download free, resident app

Due to Our Intelligent Call Routing System, Average Video Connection Time is Only 30 Seconds.

White Label

Smart Routing

Webchat

AI Translation

White Label

Connect your customers to your engineers under your brand. From Custom Web Apps to Custom Backgrounds, your customers will enjoy a seamless experience without the need to download an App or create an accout login.

Smart Routing

Help me Fix uses a one of a kind smart routing system that ensures your customers are connected with the right person, quickly. Our round robin alerts result in pick up times of under a minute.

Web Chat

With two way webchat, file sharing, and useful information, your customers and engineers can communicate during or even after a call to exchange information and continue to escalate the repair. Deliver important information about your customer and their property to your engineers instantly, so that they can treat each repair differently and be aware of additional customer requirements.

Captions and Translation

Through the power of AI, Help me Fix can automatically transcribe a conversation, Instantly. Use captions to overcome accessibility challenges and instant translation to overcome geographical and linguistic limitations.

Captions and Translation

“It was very quick to connect to an engineer and help me solve the problem of the boiler remotely. The remote video is very convenient, no need to wait for someone to come to repair, especially during office hours”

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Reminders and Prompts

Remind residents to connect automatically and automatically reconnect them if their internet connection is interupted. Send customisable communications if additional works are required, If the situation requires an emergency dispatch, or for review requests.

Customer Feedback

Every interaction counts. Get feedback from your customers on their experience and and monitor Engineer performance with smiley face feedback.

White Label Resident Facing Video Triage App

White Label Resident Facing Video Triage App

White Label

Smart Routing

Web Chat

Captions and Translation

Captions and Translation

ZH ZORA

Reminders and Prompts

Customer Feedback

Request a Call Back

Quick Links

Important Links