Testimonials

Signature Estates recently transferred 2 of their branches in Watford and Abbots Langley over to Help me Fix which has helped them to streamline their maintenance process and provide excellent service to their tenants.

Their 200 tenants have access to the service via a fully branded call widget at https://maintenance.signatureestates.co.uk

Alexander & Co. were utilising Help me Fix on a ‘as and when’ basis for a few months in 2020. After trialling the software properly over the 2020 Christmas Break, they officially came on board with Help me Fix in February 2021 as a main supplier.

Help me Fix handles maintenance both in and out of hours for Aylesbury, Bicester, Dunstable and Buckingham in the Plumbing, Heating, Gas, Electrical, Drainage and Locks categories and is used as a maintenance tool across all branches as and when required.

With over 2500 tenants in these 4 branches, Alexander & Co. have a lot of maintenance calls on a daily basis. Help me Fix allows their property managers to get the right information from the right engineers as quickly as possible so that they can act quickly and provide excellent customer service to their tenants.

The Haslams Group is one of the leading estate agents in Berkshire for lettings, new homes and residential sales. The group comprises of Haslams Estate Agents in Reading and Michael Hardy Estate Agents in Wokingham and Crowthorne. We are independent and together we are proud to have served our local communities for almost 200 years.

Haslams implemented Help me Fix in November to solve their out of hours maintenance bottlenecks, and they have seen significant savings for their landlords and reduced workload for their property managers.

Here is what Emily Taylor, Head of Property Management had to say about Help me Fix

Fortem property are a national property sourcing and management company that pride themselves on personal service. Fortem use the Help me Fix service both in and out of hours, coupled with our physical follow-on service powered by Adiuvo and Renovo. You can see Help me Fix installed on the Fortem website at https://www.fortemproperty.co.uk/maintenance

Here is what Diana Nicolaescu, Head of Property Management had to say about how Help me Fix transformed their maintenance operations both in, and out of hours.