Transparent Pricing for Every Need
Choose between our flexible credit-based pricing or all-inclusive monthly subscription. Whether you need occasional support or full-service coverage, we have a plan that fits your requirements.
All Packages Include
Best for those that want flexibility to launch their own diagnostic and triage software solution with ad-hoc Network Engineer support. Credits are pre-purchased on a recurring basis and can be deployed where you need them the most. Combine AI Diagnostics with Helpful Skills, Video Triage and Network Engineer Sessions to create your ideal triage solution.
1 credit per
Aidenn Session
2 credits per
Video Session
3 credits per
in-hours Network Engineer minute
4 credits per
out of hours Network Engineer minute
Calculate Your Package Cost
Best for those that want unlimited Network Engineer sessions for a fixed monthly fee. Complete is priced per unit per month and includes all products and services with unlimited Network Engineer sessions. Perfect for organisations without Remote Engineers that are looking for a fully outsourced triage solution.
For Unlimited Aidenn
For Aidenn + Out of Hours Network Engineer video calls
For Aidenn + 24/7 Network Engineer video calls
Calculate Your Package Cost
Pricing Information
* Aidenn Core
Includes repair diagnostics, photo analysis, helpful images, user manuals, helpful videos, useful resources, triage escalation part finder and job reports
** White Label
Available with subscriptions over £250
*** API Access
Support for API integrations available for subscriptions over £500 per month
Add-on Skills
Turbo-charge our standard packages with our range of Native and Partner add-ons for both resident-facing Aidenn repairs and Augmented Video designed to increase diagnostic effectiveness and increase resolve rates.
Prices are per month and exclude VAT at 20%
Schedule of Rates
Recommend the correct SOR codes for onwards repairs in any job report complied by Aidenn or query the schedule in-video with our M3HMF Schedule of Rates Skill powered by M3. This skill is free for SOR subscribers.
Flex Package
Complete Package
Feature Comparison
See how Help me Fix compares to other solutions in the market
| FEATURE | AR Genie | Fixzy Assist | Tech see | VSight | Help me Fix |
|---|---|---|---|---|---|
| Video streaming | |||||
| AI diagnostic | |||||
| Tenant app | |||||
| Contractor app | |||||
| Contact hub | |||||
| Automated workflows | |||||
| Tenant communication | |||||
| Contractor communication | |||||
| Property management integration | |||||
| Job management | |||||
| Reporting | |||||
| White label |
This website uses cookies to ensure you get the best experience. Learn more