Transparent Pricing for Every Need
Choose between our flexible credit-based pricing or all-inclusive monthly subscription. Whether you need occasional support or full-service coverage, we have a plan that fits your requirements.
All Packages Include
Best for Letting Agents, Private Landlords and Policy Providers
Best for those that want unlimited Network Engineer sessions for a fixed monthly fee. Complete is priced per unit per month and includes all products and services with unlimited Network Engineer sessions. Perfect for organisations without Remote Engineers that are looking for a fully outsourced triage solution.
For Unlimited Aidenn
For Aidenn + Out of Hours Network Engineer video calls
For Aidenn + 24/7 Network Engineer video calls
Add-on Skills
Recommend the correct SOR codes for onwards repairs in any job report complied by Aidenn or query the schedule in-video with our M3HMF Schedule of Rates Skill powered by M3.
Developed in partnership with award-winning social housing training provider, Upkeep Training, our comprehensive damp and mould add-on helps housing providers address these critical issues with expert guidance.
This add-on powered by Fault Finder arms Aidenn with data from thousands of boilers and associated fault codes. Perfect for Heating Contractors and Housing Associations.
Calculate Your Package Cost
Base Package Cost:
£100.00
Total Monthly Cost:
£100.00
VAT (20%):
£20.00
Monthly + VAT:
£120.00
Start your 30 days free trial. No credit card required
Best for Housing Providers and Contractors
Best for those that want flexibility to launch their own diagnostic and triage software solution with ad-hoc Network Engineer support. Credits are pre-purchased on a recurring basis and can be deployed where you need them the most. Combine AI Diagnostics with Helpful Skills, Video Triage and Network Engineer Sessions to create your ideal triage solution.
1 credit per
Aidenn Session
2 credits per
Video Session
3 credits per
in-hours Network Engineer minute
4 credits per
out of hours Network Engineer minute
Pricing Information
* Aidenn Core
Includes repair diagnostics, photo analysis, helpful images, user manuals, helpful videos, useful resources, triage escalation part finder and job reports
** White Label
Available with subscriptions over £250
*** API Access
Support for API integrations available for subscriptions over £500 per month
Feature Comparison
See how Help me Fix compares to other solutions in the market
| FEATURE | AR Genie | Fixzy Assist | Tech see | VSight | Help me Fix |
|---|---|---|---|---|---|
| Video streaming | |||||
| AI diagnostic | |||||
| Tenant app | |||||
| Contractor app | |||||
| Contact hub | |||||
| Automated workflows | |||||
| Tenant communication | |||||
| Contractor communication | |||||
| Property management integration | |||||
| Job management | |||||
| Reporting | |||||
| White label |
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