Remote Video Diagnostics
Connect residents with engineers through live video calls for instant support and efficient problem resolution.
Engineer App Features
Powerful tools for efficient remote diagnostics and support
Desktop & Mobile Apps
Purpose-built applications for engineers available on desktop, iOS, and Android with push notifications.
Smart Trade Routing
Intelligent system that matches residents with the most qualified available engineer.
In-Call AI Assistant
Access Aidenn's diagnostics and property information during calls for enhanced support.
Automated Reporting
Generate detailed job reports automatically with custom workflows and service categories.
White Label Experience
Customizable branding options including backgrounds and interface elements.
Integrated Chat
Built-in messaging system for sharing files and maintaining communication after calls.
Resident App Features
A seamless experience for your residents with no downloads required
Smart Issue Selection
Intuitive interface for residents to quickly identify and report issues across multiple categories including plumbing, heating, and electrical.
Instant Engineer Connection
Connect with qualified engineers in under 60 seconds through our smart routing system.
Built-in Messaging
Two-way chat functionality with file sharing capabilities for seamless communication during and after calls.
Real-time Translation
Break down language barriers with instant AI-powered translation and captions.
Smart Notifications
Automated reminders and reconnection prompts ensure continuous communication.
Instant Feedback
Collect valuable feedback after each interaction to maintain service quality.
Launch a 3 Stage Diagnostic and Triage System that Outshines your Competition
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