EPCs and the Private Rented Sector: Are Current Rules Fit for Purpose?

The EPC Challenge for Landlords and Agents

Energy Performance Certificates (EPCs) have long stood as the benchmark for rental property energy efficiency in the UK. But with the government reaffirming plans for all privately rented homes to meet EPC C by 2030—and even stricter compliance from 2028 for new tenancies—the spotlight is falling hard on the scheme's effectiveness and relevance.

Recent research reveals a crisis of confidence among both landlords and tenants. Only 16% of landlords report high confidence in current EPC ratings, with even fewer trusting the guidance these certificates offer. Almost 70% believe the rules should reflect different property types, not apply in a one-size-fits-all manner—especially in leasehold flats or converted buildings where control over improvements may be limited.

Landlords aren’t resistant to energy efficiency; but without confidence in the system—and with advice that’s often vague or not relevant—many pause on making costly upgrades. Technology must step up to bridge this gap by providing clarity and actionable insights, says Ettan Bazil, Founder & CEO, Help me Fix.

Tenant Perspectives: Disconnects and Missed Opportunities

While industry research suggests energy efficiency is key for 80% of renters, only a quarter say the EPC influenced their letting decision in practice; half do not understand the ratings at all. With affordability remaining the primary factor, discretionary upgrades are left on the back burner—potentially undermining sustainability targets and leaving properties at risk of non-compliance.

The Cost and Support Barrier

A significant proportion of landlords would only invest in improvements with financial support, echoing findings from the National Residential Landlords Association. Uncertainty around local incentives—many of which are postcode-dependent or rarely claimed—often dampens enthusiasm for proactive upgrades. For some, the spectre of high costs or unclear guidance leads to consideration of exiting the rental market entirely.

Leveraging Technology for Smarter Upgrades and Compliance

Forward-thinking letting agents are looking to technology to address these pain points. Digital-first repairs solutions, such as Help me Fix, offer clear audit trails, automated property condition reporting, and seamless communication between landlords, agents, and tenants:

• AI-powered diagnostics like Aidenn instantly identify issues impacting EPC ratings (e.g., insufficient insulation, boiler efficiency), producing actionable repair recommendations.
• Automated workflows and video triage reduce unnecessary contractor visits, prioritising cost-effective upgrades that directly boost energy performance.
• Digital compliance reports make it easier to demonstrate ongoing improvements to landlords, tenants, and local authorities—key for both avoiding fines and showing a commitment to sustainability.

A Path Forward: Education, Engagement, and Evidence

As the sector moves towards tighter EPC enforcement, better engagement and clearer processes are essential:

• Letting agents can train their teams and inform landlords using digital resources and regular compliance clinics.
• Automated, step-by-step diagnostics allow tenants to resolve minor issues and understand the impact of energy-saving actions.
• Centralised reporting platforms help everyone track progress on a property-by-property basis, ensuring resources target the highest carbon and cost savings.

Visit Help me Fix for more details on integrating smart repair and compliance technology for lettings.

Conclusion

The debate over EPC rules is reaching a critical stage as the clock ticks down to 2028 and 2030 deadlines. Confidence in the ratings and practical guidance must improve if landlords and letting agents are to successfully upgrade stock and maintain compliant, energy-efficient portfolios. Embracing digital-first repairs and compliance solutions could be the most effective way for the sector to bridge knowledge gaps, reduce costs, and deliver for both tenants and the planet.