No Engineers? No Problem.
Access Help me Fix Network Engineers and launch a turnkey diagnostic and triage solution in minutes
Our remote engineers provide 24/7 support, fast response times and expertise across multiple trade categories. Our network provides expert assistance whenever you need it. Improve your service levels and reduce operational stress with our experienced remote engineers.
Help me Fix is the only triage solution available that has a remote engineer workforce ready to take calls under your brand. Use our Engineer Network as an overflow for out of hours, or fully outsource your triage calls. Support retired and semi-retired tradespeople globally by giving them a better way to work remotely.
24/7 Access
Pick Up Time of Under 1 Minute
20 Trade Categories Including Renewables and Damp & Mould
40,000+ Network Calls and Counting
"Was really struggling with my boiler and Mick was so helpful talked me through it all told me to call him back if I needed more help and didn't make me feel silly for not knowing what to do. He also seemed genuinely concerned about mine and my daughters well-being being without heat or hot water until a technician can come fix the problem."- Elisha Somal
Robert
Approaching retirement but not ready to retire, Help me Fix has allowed me to continue using my knowledge and skills as I find the physical side more challenging with age.
Simon
I joined Help me Fix to have a flexible work life balance, to assist others at initial point of contact is rewarding.
Sam
Help me Fix allows me to work wherever I am in the world. This means I can work remotely when I am unable to work otherwise.
Jon
I joined Help me Fix because it provides an opportunity to assist others while offering flexibility in work. The supportive team environment makes it a rewarding and fulfilling experience.
Supporting Semi-Retired Tradespeople
Help me Fix exclusively recruits semi-retired engineers and those unable to work on-site due to physical limitations. Our network leverages decades of expertise to resolve up to 30% of heating issues remotely, reducing unnecessary callouts. By providing flexible remote options for seasoned experts, we address the trade skills gap while delivering social value through extended careers and preserved technical knowledge.
Our engineers enjoy improved work-life balance while partnering with educational institutions to support recent graduates, creating a bridge between education and practice that fosters intergenerational knowledge transfer.
Engineer Stories
Hear directly from our network of experienced engineers about their journey with Help me Fix.
Peter's Story
Peter shares how Help me Fix supported him while battling a long-term illness by enabling him to work remotely as an engineer. The platform helped restore his people skills and allowed him to continue utilizing his expertise despite his health challenges.
James's Story
James explains how working with Help me Fix has transformed his career, allowing him to serve customers remotely while maintaining flexible working hours. He appreciates being able to share his expertise and provide value to residents throughout the country.
Connor's Experience
"I've been working in the plumbing and heating industry since leaving school and have worked in multiple countries. Help Me Fix is a fantastic innovation in the industry in my opinion as an experienced breakdown engineer not only because it allows me to continue to contribute to the plumbing and heating industry whilst advancing my career into climate specialisation in Spain but it also saves money and time for engineers in the field and reduces their carbon footprint. This is the future of reactive maintenance."
50+ Remote Engineers on Call Right now!
"Within minutes I had a response and a video call from a lovely and helpful gentleman and within 5 mins into the call the problem was fixed. He also sent me an email to help with future issues. Fantastic customer service"- Katherine Payani
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