Contact Hub
Manage AI diagnostic and video triage sessions, configure your apps, set up your team for success and build workflows. Improve property management with streamlined communication and efficient task resolution. Transform maintenance operations with our powerful tools and real-time data access.
Streamline Your Property Management
Contact Hub integrates seamlessly with Aidenn and Video to provide a comprehensive solution for property maintenance management. Perfect forletting agents,housing associations, andinsurance providers.
See how organizations have transformed their operations in ourcase studies. Ready to learn more?Contact us today.
Manage Triage Sessions and Follow on Automations
Contact Hub allows you to manage Help me Fix triage sessions, access internal apps, group properties by location and automated follow-on work by building workflows.
Session Management
Manage your Help me Fix diagnostic sessions, view feedback, reports and video call recordings
Locations and Teams
Group properties by location and assign physcial contractors and internal teams ready for workflows
User Management
Manage your customer service agents, technical supervisors and field teams
Priority Routing
Set up priority routing for video calls. Alert your internal technicians first, overflow to your field teams or to our Network Engineers and more.
App Configuration
Set branding, welcome messages and additional instructions for Aidenn and your video apps
Workflows
Build custom workflows by location and service category to instruct teams after Help me Fix sessions or to communicate with your residents
Integration
Build integrations using webhooks or via our Open RESTful API. Access snippets to install Help me Fix into your ecosystem easily
Link Management
Dispatch AI, Video and Peer to Peer video links to resident via SMS, email or QR Code
Quick Access
Launch Help me Fix Engineer or Ask Aidenn directly within Contact Hub as a central hub for repair diagnostic management
Seamless Integration with Your Ecosystem
Contact Hub is the operational heart of Help me Fix, providing a centralised platform for managing apps, users, properties, and repairs. It ensures that all Help me Fix apps work together seamlessly. Integrate your other software with Help me Fix using webhooks, script snippets and our Open API
Customise Your Brand Experience
Make every interaction align with your company vision
Logo Integration
Add your company logo to create a seamless branded experience across all Help me Fix applications.
Brand Colors
Customize the color scheme to match your brand identity across all interfaces and customer touchpoints.
Ready to Transform Your Maintenance Operations?
Get started with Contact Hub today and experience streamlined communication, efficient task resolution, and improved service delivery.
This website uses cookies to ensure you get the best experience. Learn more