Pricing

Help me Fix is available as a recurring monthly subscription. Choose all-inclusive or flexible billing to suit the needs of your business. Whether you are a Housing Provider interested in digitial transformation or a Letting Agency looking for an out of hours solution, we have a package that will be a fit for your organisation.

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All Packages Include

✓ Unlimited users
✓ PDF Reports
✓ 90 Day Video Storage
✓ Resident Web App
✓ Engineer Web App
✓ Contact Hub
✓ Mobile Apps
✓ Aidenn Core *
✓ AI in Video
✓ Engineer Network Access
✓ White Label **
✓ Part Finder
✓ AI Field Diagnostics
✓ API Access ***
* Aidenn Core includes repair diagnostics, photo analysis, helpful videos, useful resources, triage escalation part finder and job reports
** White label available with subscribtions over £250
*** Support for API integrations available for subscriptions over £1,000 per month
 

 

When it comes to included features and value for money, Help me Fix is miles ahead of other comparable solutions in the marketplace.

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Video streaming
Draw on Screen / Pointer
In App Messaging
Screenshots
Call Recording
Outbound Peer to Peer
Recording Storage
Desktop and Field Apps
Photo and File Sharing
Helpful Videos
Job Reporting
White Label Apps
Post Triage Workflows
Instant Captions
Instant Translation
Workflow and Session Management CRM
White Label Call Backgrounds
White-Label SMS
After-Call Messaging
Smiley Face Feedback
Inbound Resident Calling
Multi-Priority Call Routing
In-Call Trade Divert
Custom Reports by Service Category
In-Call AI Engineer Support AI
In-Call AI Photo Analysis AI
In-Call AI Boiler Diagnostics AI
In-Call Property Match AI
In-Call EPC Information AI
In-Call Weather Information AI
API Access
Remote Engineer Network
Useful Resouces
Schedule of Rates
Live Part Finder*