Pricing
Help me Fix is available as a recurring monthly subscription. Choose all-inclusive or flexible billing to suit the needs of your business. Whether you are a Housing Provider interested in digitial transformation or a Letting Agency looking for an out of hours solution, we have a package that will be a fit for your organisation.
All Packages Include
✓ Unlimited users
✓ PDF Reports
✓ 90 Day Video Storage
✓ Resident Web App
✓ Engineer Web App
✓ Contact Hub
✓ Mobile Apps
✓ Aidenn Core *
✓ Property, EPC and Weather Info
✓ AI in Video
✓ Engineer Network Access
✓ White Label **
✓ Part Finder
✓ AI Field Diagnostics
✓ API Access ***
* Aidenn Core includes repair diagnostics, photo analysis, helpful videos, useful resources, triage escalation part finder and job reports
** White label available with subscriptions over £250
*** Support for API integrations available for subscriptions over £500 per month
When it comes to included features and value for money, Help me Fix is miles ahead of other comparable solutions in the marketplace.
| FEATURE | AR Genie | Fixzy Assist | Tech see | VSight | Help me Fix |
|---|---|---|---|---|---|
| Video streaming | ✓ | ✓ | ✓ | ✓ | ✓ |
| Draw on Screen / Pointer | ✓ | ✓ | ✓ | ✓ | ✓ |
| In App Messaging | ✓ | ✕ | ✓ | ✓ | ✓ |
| Screenshots | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call Recording | ✓ | ✓ | ✓ | ✓ | ✓ |
| Outbound Peer to Peer | ✓ | ✓ | ✓ | ✓ | ✓ |
| Recording Storage | ✕ | ✓ | ✓ | ✓ | ✓ |
| Desktop and Field Apps | ✕ | ✓ | ✓ | ✓ | ✓ |
| Photo and File Sharing | ✕ | ✓ | ✕ | ✓ | ✓ |
| Helpful Videos | ✕ | ✕ | ✓ | ✓ | ✓ |
| Job Reporting | ✕ | ✓ | ✕ | ✓ | ✓ |
| White Label Apps | ✕ | ✕ | ✓ | ✓ | ✓ |
| Post Triage Workflows | ✕ | ✕ | ✕ | ✓ | ✓ |
| Instant Captions | ✕ | ✕ | ✕ | ✓ | ✓ |
| Instant Translation | ✕ | ✕ | ✕ | ✓ | ✓ |
| Workflow and Session Management CRM | ✕ | ✕ | ✕ | ✓ | ✓ |
| White Label Call Backgrounds | ✕ | ✕ | ✕ | ✕ | ✓ |
| White-Label SMS | ✕ | ✕ | ✕ | ✕ | ✓ |
| After-Call Messaging | ✕ | ✕ | ✕ | ✕ | ✓ |
| Smiley Face Feedback | ✕ | ✕ | ✕ | ✕ | ✓ |
| Inbound Resident Calling | ✕ | ✕ | ✕ | ✕ | ✓ |
| Multi-Priority Call Routing | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call Trade Divert | ✕ | ✕ | ✕ | ✕ | ✓ |
| Custom Reports by Service Category | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call AI Engineer Support AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call AI Photo Analysis AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call AI Boiler Diagnostics AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call Property Match AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call EPC Information AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| In-Call Weather Information AI | ✕ | ✕ | ✕ | ✕ | ✓ |
| API Access | ✕ | ✕ | ✕ | ✕ | ✓ |
| Remote Engineer Network | ✕ | ✕ | ✕ | ✕ | ✓ |
| Useful Resouces | ✕ | ✕ | ✕ | ✕ | ✓ |
| Schedule of Rates | ✕ | ✕ | ✕ | ✕ | ✓ |
| Live Part Finder* | ✕ | ✕ | ✕ | ✕ | ✓ |
