Our Partners
Our Partners
Collaboration with our partners enables seamless integration of AI diagnostics, video triage and advanced repair management tools to improve service delivery and operational efficiency.
Fixflo
Help me Fix are partners with Fixflo, the leading repairs reporting platform to the private rented sector. Help me Fix powers Fixflo’s Video Maintenance service and both our Resident App, and Aidenn are fully integrated with Fixflo’s repairs reporting tool.
Moneypenny
Moneypenny are a UK-based 24/7 global customer support provider that provide hand-picked people and cutting edge technology to support a first-class customer experience. The partnership between Help me Fix and Moneypenny means that joint clients can benefit from a turbo-charged triage service initiated by a dedicated Moneypenny call handler both in and out of hours.
COHO
COHO makes self-managing an HMO easy – With easy-to-use automation tools, COHO assists property managers in all aspects of day-to-day HMO management from finding and onboarding tenants to ongoing communications and compliance. Our integration with COHO means that COHO clients can automatically enable video triage for their residents.
Yuno
Our partnership with Yuno means that Aidenn can quickly retrieve all data about a property before diagnosing a repair, including property type, age, EPC rating, number of occupants and much more. Aidenn can then make informed decisions when recommending next steps to the client and advising the resident on possible causes of the fault.
Oneserve
Oneserve users can launch AI and video link from directly within Oneserve and upload reports automatically into the job diary. Our partnership with Oneserve supports housing providers and main contractors who are looking for a turnkey diagnostic and triage solution, or looking to provide a way to re-deploy their more senior physcial engineers to an office based technical supervisor role.
Commusoft
Trades Businesses that use Commusoft can support their care plans by utilising Aidenn and Video Triage to reduce phsyical visits, and get oversight on all repairs before they visit the property using Contact Hub. Help me Fix is integrated with Commusoft to allow AI and Video links to be dispatched directly from Commusoft and Reports to be pulled back in to the job diary.
M3
M3 Provide software and the M3NHF schedule of rates to the affordable housing sector. The partnership between Help me Fix and M3 means that Help me Fix and M3 clients can access the schedule of rates within Aidenn as well as accessing Aidenn’s diagnostic skills in M3 Central.
FLS – FAST LEAN SMART
FLS – FAST LEAN SMART is Europe’s technology leader for workforce management, scheduling, dynamic appointment and route optimisation. Their real-time technology is remarkably flexible to individual customer needs, is implemented quicker and achieves more accurate schedules than alternatives with precision that your field service customers will appreciate – utilising actual traffic based driving speeds and self-learning artificial intelligence for job durations.
