Advanced repair diagnostic software for insurance providers
Solve claims without attendance and reduce repair visits using Help me Fix. Our platform integrates video call software and a repair diagnostic solution for call centres and insurance providers, tailored to improve service efficiency and customer satisfaction.
Resolve 20% of Claims Remotely
Cut Contractor
Costs
Costs
Downgrade 70% of Home Emergencies
Reduce Customer Complaints
Get Oversight with Contact Hub
Initiate or receive inbound peer to peer video
Transfer to Technical Triage
Transfer to the right inernal technician every time
Overflow to Network Engineers
Overflow to Network Engineers during peak demand or fully outsource triage
Fully
White-Label
White-Label
Smart Inbound Routing and Trade Matching
AI Claim Capture and Pre-Triage Diagnostics
Very quick and efficient way to diagnose the problem
Homeowner
Arag Plc. Pilot
Reduce the number of visits required to resolve an emergency claim and solve claims remotely without attendance. Use outbound video from your contact centre and transfer to tradepeople for technical triage, or pre-triage and transfer straight to technical triage directly from your website using Aidenn.
