Full Stack Repair Diagnostics and Triage Solution
From AI Diagnostics to Video Triage, Help me Fix provides a complete solution for repair diagnostics and soft-fix using our stack of AI, Apps and Network Engineers.
Contact Hub
For: Contact Centres, Property Management
Teams and Internal Technicians
Teams and Internal Technicians
- Resident Management
- Repair Management
- AI or Video link dispatch
- Inbound and Outbound Video Triage
- Job Reporting
- Priority Engineer Call Routing
- Teams and Workflows
- Webhooks
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Aidenn
For: Websites and Level 1 Triage
- Omnichannel AI Chat
- White Label
- Computer Vision
- AI Diagnostics
- Helpful Videos
- Custom Resources
- Triage Escalation
- Job Reporting
- Property Information
- EPC Information
- Weather Information
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Resident App
For Residents
- Inbound Video Calling
- Smart Routing
- Trade Match
- AR In-app Features
- Webchat
- Captions
- AI Translation
- Download & Password Free
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“As Always Help me Fix Have Absolutely Nailed It. Service and Proposition Just Get Better and Better.”
Emma Jack
Head of Property Management | Winkworth Reading
Engineer App
For: Support Agents, Supervisors, Business Owners and Mobile Teams
- Smart Call Routing
- Trade Match
- Availability Scheduling
- AR in App Features
- Custom Backgrounds
- Job Reporting
- Webchat
- Captions
- AI Translation
- In-Call AI
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Network Engineers
Fill Gaps in your Engineer Workforce with Help me Fix Network Engineer Triage. Overflow to our network out of hours or when your engineers are unavailable and hit SLAs effortlessly whilst filling hard to find skills gaps..
Vetted Semi-Retired Tradespeople
Available 24/7, 365 Days per year
20 Trade Categories inlcuding Damp & Mould, Air Conditioning and Carpentry.
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