Contact Hub
Manage AI diagnostic and video triage sessions, configure your apps, set up your team for success and build workflows. Improve property management with streamlined communication and efficient task resolution. Transform maintenance operations with our powerful tools and real-time data access.
Streamline Your Property Management
Contact Hub integrates seamlessly with our Aidenn AI platform to provide a comprehensive solution for property maintenance management. Perfect forletting agents,housing associations, andinsurance providers.
See how organizations have transformed their operations in ourcase studies. Ready to learn more?Contact us today.
Powerful Features for Property Management
Resident Management
Add or remove properties and residents. Send out direct video links, AI links and network video links depending on the best fit for the situation.
Session Management
View triage session reports and PDF documents. Each session can contain multiple interactions and conversations.
AI & Video Links
Dispatch different links for different types of triage. Send out peer to peer links or AI links to start diagnostic sessions.
Launch Help me Fix Engineer
Initiate outbound video triage in Contact Hub and launch our Engineer App directly from the menu. Set up support agents, internal engineers and field operatives and configure priority call routing.
Priority Routing
Set up Engineer Priority Routing. Alert your internal team first and field engineers as a second tier. Divert calls to Help me Fix Network Engineers out of hours with our flexible Priority Routing system.
Workflows
Generate job reports after triage calls and trigger post-call workflows based on call outcomes. Monitor success in your organisation.
Key Features of Contact Hub
A comprehensive suite of tools for property management excellence
User & Team Management
Manage access for various user roles and set up internal and external teams.
App Configuration
Customize branding and integrate with other Help me Fix apps seamlessly.
Workflow Automation
Design and automate workflows to route information and trigger actions.
Data Insights
Access detailed reports and analytics on session outcomes and performance.
Security & Compliance
Ensure data protection with role-based access control and secure storage.
System Integration
Connect with existing CRM and property management systems via API.
Seamless Integration with Your Ecosystem
Contact Hub is the operational heart of Help me Fix, providing a centralised platform for managing apps, users, properties, and repairs. It ensures that all Help me Fix apps work together seamlessly.
Customise Your Brand Experience
Make every interaction align with your company vision
Logo Integration
Add your company logo to create a seamless branded experience across all Help me Fix applications.
Brand Colors
Customize the color scheme to match your brand identity across all interfaces and customer touchpoints.
Ready to Transform Your Property Management?
Join the growing number of property management companies using Contact Hub to streamline their operations.
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