Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Pricing

Help me Fix is available as a recurring monthly subscription. Choose all-inclusive or flexible billing to suit the needs of your business. Whether you are a Housing Provider interested in digitial transformation or a Letting Agency looking for an out of hours solution, we have a package that will be a fit for your organisation.

Pricing header new

All Packages Include

✓ Unlimited users
✓ PDF Reports
✓ 90 Day Video Storage
✓ Resident Web App
✓ Engineer Web App
✓ Contact Hub
✓ Mobile Apps
✓ Aidenn Core *
✓ Property, EPC and Weather Info
✓ AI in Video
✓ Engineer Network Access
✓ White Label **
✓ Part Finder
✓ AI Field Diagnostics
✓ API Access ***
* Aidenn Core includes repair diagnostics, photo analysis, helpful videos, useful resources, triage escalation part finder and job reports
** White label available with subscriptions over £250
*** Support for API integrations available for subscriptions over £500 per month
 

 

When it comes to included features and value for money, Help me Fix is miles ahead of other comparable solutions in the marketplace.

FEATURE AR Genie Fixzy Assist Tech see VSight Help me Fix
Video streaming
Draw on Screen / Pointer
In App Messaging
Screenshots
Call Recording
Outbound Peer to Peer
Recording Storage
Desktop and Field Apps
Photo and File Sharing
Helpful Videos
Job Reporting
White Label Apps
Post Triage Workflows
Instant Captions
Instant Translation
Workflow and Session Management CRM
White Label Call Backgrounds
White-Label SMS
After-Call Messaging
Smiley Face Feedback
Inbound Resident Calling
Multi-Priority Call Routing
In-Call Trade Divert
Custom Reports by Service Category
In-Call AI Engineer Support AI
In-Call AI Photo Analysis AI
In-Call AI Boiler Diagnostics AI
In-Call Property Match AI
In-Call EPC Information AI
In-Call Weather Information AI
API Access
Remote Engineer Network
Useful Resouces
Schedule of Rates
Live Part Finder*