Agents, stop worrying about maintenance and focus on what counts

Help me Fix automates reactive maintenance using video, freeing up 30% more time for stressed out property managers and saving up to 50% on landlord bills - helping your agency to be more efficient, stand out from the crowd and convert more instructions.

“THANK YOU!!!!   ⭐⭐⭐⭐⭐

Monday mornings are always hard work trying to get caught up from the weekend and everybody wants updates for everything. Adding in then "my heating isn’t working" and carrying out all the trouble shooting with the tenant just puts you straight on the back foot as you have to invest so much time into the tenant before sending an engineer out.

NOT ANYMORE!!!! This property has just proved how well this works and that is why I just wanted to say thanks.

Love this new setup! ”

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Claire Seymour

Senior Property Manager

Why choose Help me Fix

Solve Out of Hours-s

Solve Out of Hours

Reduce your out of hours dispatch to up to 4%
Reduce Landlord Bills-s

Reduce Landlord Bills

Cut call out charges and reduce bills to up to 50%
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Free Up More Time

Free up 30% more time for property managers

Trusted by

Your agency shouldn't have to compete on price or waste

valuable time with angry tenants. You deserve a break.

Multitasking

We get it!

We understand how tough it is running an agency and keeping everyone happy. Juggling landlords, tenants and your team can be stressful and and stop you from focusing on the things that count. You deserve to be able to not worry about every little thing all of the time.

  • Help me Fix is active in over 40,000 properties across the UK
  • £3.8M+ in Call out Charges Saved
  • 5520+ hours saved for Property Managers

Our clients say

"We've had a great response to it. The benefits are our property managers are less busy. To take that element of maintenance away makes a massive difference. Landlords are also seeing a massive difference in their costs each month."
Kirsty
Kirsty Hall
Lettings Manager | Signature Estates
"It was without a doubt the best thing ever. It solved the problem without having to wait a long time for an engineer to be available to attend and the tenant was back up and running again within 30 minutes of reporting the issue. "
Danny
Danny Hassall
Property Manager | Alexander & Co.
"Great cost efficient service. We have enjoyed excellent service from Help me Fix, from easy onboarding through to a smooth ongoing service. We are seeing excellent cost savings against unnecessary or avoided call out fees, whilst increasing our client service"
Edd
Edd Johnson
Associate Director | Hamways

Getting your agency set up is as easy as 1, 2, 3...

1. Book a demo

Choose a time that suits you to speak to one of our specialists

2. Choose your plan

Choose from all calls included or Results-based packages

3. Start saving time

Our onboarding specialist will set you up and activate your account

Features

White label

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Your residents will feel like they are in your own website with your logo and branding

Telephone support

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Out of hours maintenance telephone support included in all packages to get your tenants connected and send out contractors if required

Physical service

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We can provide a physical dispatch service both in and out of hours

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AI Reporting

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Our software analyses all call reports, call transcripts and image data from every session and generates an AI powered report for the property manager 

Spend controls

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With all calls included or billing based on successful outcomes, you don’t need to worry about bills to your landlords

Post-call workflows

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Automatically request quotes or instruct contractors after the call based on call outcomes

PDF Reporting

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A PDF call report is generated after every call with details of the call and photos attached

Help me Fix implementation

We understand that implementing new technology can be challenging, especially when there is an investment required. However, we are here to help. If you’re not sure why you need Help me Fix, ask yourself:

checkmark What your agency would look like if you could take on 30% more instructions and save up to 50% on maintenance bills for your landlords?

checkmark What if you could compete for fully managed on added value that your competitors couldn’t compete with rather than just price?

checkmark What if you didn’t have to worry about maintenance anymore and could provide an automated video and physical follow-on service for your tenants through an easy to use interface?

We can help you to lead with value and provide a premium service for your landlords that other agents simply cannot compete with.
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Questions and Answers

What happens after Help me Fix call?

▸ After the tenant calls Help me Fix you receive a detailed pdf report with next steps and images taken from throughout the call. Help me Fix can automatically request quotes from your contractors or instruct a physical tradesperson to attend if necessary. You and your tenant are kept informed via email and SMS every step of the way.

Do you have a physical out of hours follow-on service?

▸ Help me Fix can dispatch a physical contractor in any trade category within 2-4 hours anywhere in the country if you do not have a contractor that can attend in an emergency. With Help me Fix, you can completely automate your out of hours maintenance process - you'll never have to pick up the phone to an angry tenant in the middle of the night ever again!

Do you integrate with any other software?

▸ Help me Fix integrates with over 3000 applications via Zapier as well as having a direct integration with FixFlo, the leading repairs & maintenance reporting platform in the country.

How long does it take to get started?

▸ We can activate your account and create your branded web application within minutes. You can start adding your tenants straight away.

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