Put your maintenance on auto-pilot and wipe out call out charges
Introducing Hub! Our newest product especially for landlords!
Reduce call out charges
Automate follow on work
If you are a landlord that manages your own properties, you’ll know that dealing with maintenance is one of many pain points that you have to deal with.
Hub is powered by the Help me Fix video triage service and reduces call out charges by connecting your tenants to qualified and experience tradespeople over video to resolve simple issues remotely and prevent double visits from contractors by diagnosing more complex ones.
Hub allows your tenants to connect with a qualified and experienced tradesperson over video in any trade category 24 hours a day, 365 days a year so you don’t have to pick up the phone or receive countless WhatsApps.
Hub can then automatically request quotes from your regular contractors after a triage session or instruct a contractor to attend in an emergency.
20% of issues remotely resolved
60% of double visits prevented
Out of hours dispatches reduced by 93%
"This service is quick and efficient, They saved us the worry and stress of having no hot water for the weekend, moreover, their swift intervention got us up and running in minutes and saved the expense of an emergency call out. An added benefit is we also understand the fault and the spare part needed thus streamlining replacement. "
All video calls included
Follow up 2 way chat
Follow on physical dispatch
All trade categories covered
Tenant and contractor SMS updates
Telephone backup service
White label tenant portal
Add your properties, contractors and tenants to the system and tie them together with locations.
Customise communications with your tenants and contractors using smart email and SMS templates and set up post call workflows to requests quotes or instruct works.
It’s easy to get started with Hub. You can sign up free today and try out the software for yourself. If you want to unlock all features, simply purchase an all calls included subscription for a low monthly fee and stop worrying about maintenance!