Our Partners
Help me Fix Partners with Leading Suppliers
Collaboration with our partners enables seamless integration of AI diagnostics, video triage and advanced repair management tools to improve service delivery and operational efficiency.
Become a Partner
RAFT
Help me Fix supports RAFT with cutting-edge AI software and remote mentorship programs. Our partnership enables RAFT to leverage advanced diagnostic tools and virtual training capabilities, empowering their teams with innovative technology solutions and expert guidance from our network of remote engineers and specialists.
FaultFinder
Help me Fix has partnered with FaultFinder to enhance Aidenn's advanced boiler diagnostics capabilities. This collaboration gives Aidenn access to an extensive database of over 13,000 gas, electric, and oil boilers diagnostics, enabling precise fault identification and troubleshooting for both residents and professional engineers. With recommendations for more than 7,000 parts, including cost-effective alternatives, this partnership empowers housing providers and heating engineers with professional-grade diagnostic tools that streamline the repair process and reduce unnecessary site visits.
Fixflo
Help me Fix are partners with Fixflo, the leading repairs reporting platform to the private rented sector. Help me Fix powers Fixflo's Video Maintenance service and both our Resident App, and Aidenn are fully integrated with Fixflo's repairs reporting tool.
TradeCall
TradeCall is an AI-powered phone system built specifically for tradespeople. Designed to take the pressure off busy professionals, TradeCall handles both inbound and outbound calls, answering enquiries, booking jobs, pricing estimates, chasing suppliers, and more. Fully integrated with Help me Fix, TradeCall can automatically dispatch AI-driven responses and video call links for repair queries, ensuring urgent issues are addressed fast. Non-urgent queries are seamlessly routed back to the office so nothing slips through the cracks.
Moneypenny
Moneypenny are a UK-based 24/7 global customer support provider that provide hand-picked people and cutting edge technology to support a first-class customer experience. The partnership between Help me Fix and Moneypenny means that joint clients can benefit from a turbo-charged triage service initiated by a dedicated Moneypenny call handler both in and out of hours.
COHO
COHO makes self-managing an HMO easy – With easy-to-use automation tools, COHO assists property managers in all aspects of day-to-day HMO management from finding and onboarding tenants to ongoing communications and compliance. Our integration with COHO means that COHO clients can automatically enable video triage for their residents.
Yuno
Our partnership with Yuno means that Aidenn can quickly retrieve all data about a property before diagnosing a repair, including property type, age, EPC rating, number of occupants and much more. Aidenn can then make informed decisions when recommending next steps to the client and advising the resident on possible causes of the fault.
Oneserve
Oneserve users can launch AI and video link from directly within Oneserve and upload reports automatically into the job diary. Our partnership with Oneserve supports housing providers and main contractors who are looking for a turnkey diagnostic and triage solution, or looking to provide a way to re-deploy their more senior physcial engineers to an office based technical supervisor role.
M3
M3 Provide software and the M3NHF schedule of rates to the affordable housing sector. The partnership between Help me Fix and M3 means that Help me Fix and M3 clients can access the schedule of rates within Aidenn as well as accessing Aidenn's diagnostic skills in M3 Central.
AskVinny
AskVinny is an AI-powered automation platform that streamlines property management by reducing admin and improving tenant interactions. They provide AI automations to take tenants from applicants all the way to move in and eventually move out. This partnership ensures our AI Repairs Agent, Aidenn and instant video triage seamlessly integrates with AskVinny's intelligent task management, making repairs faster and more efficient. This means that landlords and property managers can benefit from AI-driven automation to prioritise and process maintenance requests, and a fully-connected system that improves operational efficiency. By working together, AskVinny and Help me Fix are redefining smart property management.
FLS – FAST LEAN SMART
FLS – FAST LEAN SMART is Europe's technology leader for workforce management, scheduling, dynamic appointment and route optimisation. Their real-time technology is remarkably flexible to individual customer needs, is implemented quicker and achieves more accurate schedules than alternatives with precision that your field service customers will appreciate – utilising actual traffic based driving speeds and self-learning artificial intelligence for job durations.
More IQ
More IQ is a cloud-based scheduling and optimisation platform designed for the field service and housing sectors. Offering real-time, dynamic scheduling and route optimisation, More IQ delivers up to 40% savings in travel time, enhancing efficiency and reducing costs. Its highly configurable system is ideal for organisations of all sizes, making it a powerful tool for improving resource deployment and service delivery.
City Plumbing
When a physical visit is recommended after a Help me Fix plumbing and heating triage session, our integration with City Plumbing means that product links are added directly to our job report, allowing for transparent pricing and easy ordering.
Safelincs
When a physical visit is recommended after a Help me Fix alarms or fire safety triage session, our integration with Safelincs means that product links are added directly to our job report, allowing for transparent pricing and easy ordering.
Upkeep Training
Help me Fix and Upkeep Training have joined forces to create a groundbreaking partnership that combines advanced AI-driven repair diagnostics with award-winning, accredited training. By integrating Upkeep Training's comprehensive courses into Aidenn, our revolutionary AI repairs assistant, we empower teams to diagnose and resolve repair issues with unprecedented accuracy and efficiency. With the launch of the Upkeep Damp, Mould, and Condensation training module on the horizon, this collaboration not only elevates service quality within the social housing sector but also supports property managers and landlords in the Private Rented Sector in meeting evolving regulatory requirements, including those outlined in Awaabs Law. Together, we are setting a new standard for property maintenance in a changing landscape.
Want to partner with Help me Fix?
Join our network of industry-leading partners and help shape the future of property maintenance.
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